Please email your question to AskFOC@focenter.com and we will respond ASAP. In addition to replying, we will post your question and our answer here on the AskFOC page. Everyone remains anonymous when we post so feel comfortable asking your questions. You can also search to see if your question has already been answered in the FAQs section below.
QUESTION: Does Fiber Optic Center accept returns of crystallized epoxies?
ANSWER:
It’s important to remember that there’s nothing wrong with the material. Since crystallized epoxy is not defective, we do not accept returns. Of course, if you encounter a...
QUESTION:What are COATED flock pile pads and are there multiple choices for them? ANSWER: Note that COATED flock pile pads have a chemical deposition on the fibers. The chemical choices for Ångström coated flock pile pads are: Aluminum oxide
...
QUESTION: Is there a trick to keep the polishing film from moving?
ANSWER:
When fiber optic cable assembly houses set up a new polishing machine and establish their polishing process, they often find that film slipping or coming off the pad is an issue. To...
QUESTION:
How can we keep scratches to a minimum after using final film?
ANSWER:
We usually request a visual image of one or more scratches as well as geometry measurements of the connectors in order to answer this question. With this information, we...
QUESTION:
Does FOC have a step-by-step “instruction sheet” on polishing procedure?
ANSWER:
In a perfect world, there would be ONE polishing procedure. In this ideal world, you could follow a standard “recipe” to implement your fiber optic polishing...
QUESTION:
Would premixed, frozen epoxy work better for my process?
ANSWER:
Our customers who use premixed, frozen epoxy report two major benefits: (1) No need to worry about improper mixing due to operator error. Epoxy that is overmixed, undermixed, or...
QUESTION:
Does FOC have many customers using ÅngströmLap polishing film or are other brands more prevalent?
ANSWER:
Hundreds of fiber optic cable assembly facilities around the world use Fiber Optic Center’s ÅngströmLap polishing film, including...
QUESTION: We have had no changes in our fiber optic cable assembly production process, but the measured Insertion Loss (IL) and Return Loss (RL) values of our product aren’t as good as they were. Could there be something wrong with the measurement equipment?
...
QUESTION:
In APC polishing is conical or step ferrules more expensive?
ANSWER:
Of the two common ferrule shapes involved in APC polishing – conical and step – the step ferrule is by far the easiest in terms of controlling geometries.
Step ferrules are...
Question: What are the best practices for crimping techniques?
ANSWER:
The crimping process involves the connector body, a metal crimping sleeve (or ring), and the material to be clamped – normally this is the aramid yarns (also known by the trade...
